They act like they care by writing it all down and listening to you. This is a lousy way to treat a repeat customer during a pandemic. They rung up $45.00, I said, "No I wanted $25.00." In my area it is them or Walmart. >side note-I have used their delivery service via Instacart and received impeccable service!! I was received with a smart alick remark of "I am sorry. 4.) Unsubscribe easily. Hardly a week goes by without news that another dairy farmer had to dump his milk supply because he can't sell it. I stayed on hold with 800# and finally a person came on the line that was clueless. Would someone kindly explain to me why Kroger's Smith's stores are limiting the purchase of milk to 2 gallons per person. Membership: Optional, includes free delivery on all orders over $35 for $99/year or $10/month. This company is not yet accredited. Never had a problem there until now. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. It is pretty small right now." This review has been sponsored by Smith’s Food and Drug. How do I know I can trust these reviews about Kroger? My complaint about Kroger is that I've never found good Indian groceries. THIS is what I call CUSTOMER SERVICE! See reviews below to learn more or submit your own review. I can bet every time I leave my Kroger, I have to return and get $ back for coupons that weren't applied via Online, or sale prices NOT applied. Coupons are another issue.. Shop at Kroger. If your store’s sale runs from Sunday to Saturday, don’t online shop on Saturday and pick it up on Sunday or later. #ClickList #ClickListMom Review of ClickList, Smith’s Food & Drug’s online grocery shopping program. Took 40 minutes after arrival to get order. Then the employees encourage me to go to a competitor for service because this Happens Quite Often at the 6650 N Beach St. Fort Worth, TX 76137 location. Fruits and vegetables are fresh, washed and not spoiled at the bottoms. I don't know about the store manager, but during COVID 200$ is a lot of money. The coupon is in my clipped account but will not redeem at stated price during checkout. Plus, pickup is FREE on orders of $35 or more*. I have a meaningful suggestion. Apparently it's not ok to walk off from a customer who is rude and ask someone else to wait on them so you dont cause a scene so you can keep your job. If shopping sales is important to you, don’t place orders across sales dates. Very poor management amd workers there. Kroger is always out of what I need, and also they are trying to get everyone to buy Kroger brand. Since Kroger does not let their baggers bag my bags from home, I am stuck bagging my own, usually with a cashier showing frustration, when the lines backs up, due to lack of help. I have started shopping elsewhere due to poor management at my area Kroger! Went to Kroger on 7th and High. nothing ever changes. Online shopping is killing traditional shopping venues like Toys R Us, Sears, Kmart, JCPenny and others. They use shoppers that make substitutions not authorized and do not advise in advance when an item is out of stock. When I bring this up to the mgr. But I placed my order 24hrs ago. I had called initially to say i’m getting subs please stop it. They were probably pressured into it, because of the customers they serve. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Kroger company upcharges their food. ALSO, the neighboring competitor said this often happens and they get numerous Kroger's customers because of the faulty online ordering system. Hello Everyone glad you still here with me. Whole foods is way over priced. Kroger will continue to go downhill unless things change and hourly wages go up. Consistently, they offer the best service of any drive-up retailer. Learn more about the latest health, safety and store updates here. Two of the stores have started providing the 'salad' bar; with everything COVID, not sure if that was a good idea. So I walked pushing a cart praying I wouldn’t fall! Two are Market Fresh stores. I was never notified of this!! Rodney McMullen is definitely a ineffective CEO and should be replaced. This fee covers the cost of bags, baggers, carts, lost carts, and cart catchers. A couple hours later I received a reminder to pick-up my groceries at the allotted time. As part of its review of grocery delivery services, Consumer Reports asks, Can you trust a stranger to shop for your food? Don't know if it's the stocking date/time(s) that cause me frustration when shopping. Then we’ll carefully pick you order and bring it out to your vehicle when you arrive. I am getting frustrated with that. 200 Merriman Rd. Original review: Dec. 11, 2020. “I've been doing my own grocery shopping for about 5 years now and I absolutely LOVE LOVE LOVE Kroger and Kroger Market Places.” in reviews “I love being able to use my digital coupons and plan my meals and all with my budget and not have to worry about carrying a ton of coupons to the store.” in reviews ClickList is currently available at more than 500 stores, the company told Business Insider. Our content is intended to be used for general information purposes only. 1 Kroger reviews. This store is the worst! Already have an account? Jump to. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Your experience matters. Pure laziness. On 12/13, I called to get an update on the refund and instacart never sent the request to kroger!!! He said “ well we have a lot going on”. Anyways she gives me a warning five minutes later I'm called back to the office and fired no write ups or any other problems first warning and I'm fired. It was a very bad experience. All opinions are 100% mine. They sell shrimp from Asian countries which is nothing short of gross. Where the hell is Publix? Speaks volumes as to how much they care. FAQ. A Kroger grocery store program. Reviews Kroger. Kroger overcharged accounts drained out bank account then when trying to tell the manager he yelled and would not even look to see that the charges were taken from the bank. Enjoy reading our tips and recommendations. For more information about reviews on ConsumerAffairs.com please visit our I also like the fresh produce sections. Horrible experience at Kroger pickup in Aiken SC. When I was finally able to pull into a spot at 7:38p, I spoke to a female voice after calling 812-288-0010 and was told "your order is not ready". Unsubscribe easily. I called today 12/23 and they said there was an error in processing the refund!! This is very poor customer service and horrible brand loyalty. © 2021 Trustpilot, Inc. All rights reserved. I shop here frequently without difficulty. No refund. Every human needs food to survive. Things to Know About Kroger’s Grocery Pickup Service. Pickup lets you shop online and choose a pickup time that convenient for you. Get buying tips about Grocery Stores delivered to your inbox. I cancelled the order. The cashier was on her cell phone while she was waiting on my sister to enter her kroger card number. Thank God the competitor was understanding and willing to work with me despite the 24 hr pre-notice requirement. The cashiers & … No wonder the store is at the point of striking, if not already done so. Thank you all … Oh yea the signs in them said they fully charged. Have you heard of the new online grocery ordering program available for several Smith’sView Recipe And I won't have it back for over a week. I've bought and paid for a deposit on cans at that store only to return them and have their machine NOT accept them. I said you really need to charge those carts. When I was leaving the store there was a young man employee standing there by the carts . Then she seen it was a large order and never called a bagger over to help. I love Kroger. This location at 43893 Schoenherr Road, Sterling Heights, MI 48313 is so dirty, shelves always empty. Don't take my word or this review, investigate it yourself.I still have not heard from Kroger regarding my last telephone contact, which again does not surprise me. I was offered no compensation for the delivery fee at all. We told them Instacart sent us back to Kroger. They have dumplings, spicy california rolls, dragon, caterpillar, tuna, shrimp, and salmon rolls. But still they carry more of the things I regularly use. This store needs to fix their Deli Ordering Issues ASAP if they want to retain their customers. But I prefer TJ over QFC, if I'm willing to spend more money. They need to update some of their dated stores and modernize. I am completely disgusted in the mishandling of this matter and will be shopping elsewhere for here on out. I placed an order yesterday, with a pick-up reservation for today at 6p-7p. All the spots were filled, so I had to wait. Kroger in Mt. Two of Aldi’s main competitors, Walmart and Kroger, stock their shelves with plenty of items from national brands, but they also have their own store brands for shoppers who love a good bargain.I wanted to find out if those private-label items at Kroger and Walmart are priced higher or lower than at Aldi. They are fast, efficient and satisfy my order needs time after time. Toggle high contrast. Looking for a faster, easier, more rewarding shopping experience? That's what we're told anyway. Lines were so long, they blame their customer skills on COVID, when they have people that just don't want to work. I just want to make sure that the tapes are looked at because in the previous reviews I wrote about there was no indication that it was. Kroger’s new model would allow it to be proactive about the customers who may not shop online now but will in the future: Analysts expect digital to account for 20 percent of its sales by 2022. I find that Kroger carries many plant-based alternatives which is very important to me. Go in store or order from somewhere else. Shopping Online at Kroger.com!On this video I am showing you how easy is to shop online for groceries. A link has directed you to this review. Kroger used to be the best place to go to find great fresh vegetables and great prices. 2,229 were here. The sushi is sold in those little plastic carry out boxes. I like the Kroger brand, although, the store nearest me is usually understocked, old and poor management. Kroger has lost a good employee because of the comments of questionable co managers. I spoke to manager. Kroger Online Shopping and Pick Up - Unique Gift Ideas - mySimon is the premier price comparison shopping online site letting you compare prices and find the best deals on all the hottest new products! The Kroger Co. is one of the nation’s top grocery retailers. So-called security measures serve no other purpose than inconvenience and I STILL don’t have my groceries. Westland MI. We’ll start sending you the news you need delivered straight to you. I tell mgr. Treat them better. Fill prescriptions, save with 100s of digital coupons, get fuel points, cash checks, send money & more. When I asked to speak to a supervisor, he hung up on me. Our system is messed up", with a wretched tone of voice, then the female hung up one me.>I called the main Clicklist customer service to cancel my order and was told to call the store directly.>I then called back at 7:53p and spoke to a male voice. I pray that someone will come into Memphis and open a good grocery. Well when i got my groceries i instantly saw the pan was missing and called however the next day i looked for tortilla shells and they were gone, i then looked for the macoroni on christmas day and it was none, i then looked for blackeyed peas and brownies = gone. Minimum Order: $10 Delivery Fee: Starts at $4 for non-members. He was standing right there & could have plugged them in. That was it. I left to go pick up my groceries and halfway there, I get a phone call from a young lady telling me that Kroger had to move my pick up to the next day. A free inside look at company reviews and salaries posted anonymously by employees. Save time and money with the Kroger app! Sign up to receive our free weekly newsletter. ... Last month for my daughter’s birthday I ordered for a cake in the shop and it got delivered on time and it was fresh. She was more interested in checking to see what came in the boxes that UPS left. They have also gone away from offering "free" sample items if you are a Kroger Plus participant. Prices are great, look at ad every week because there are different sales going on each week. And eating quality homemade foods topped with fresh fruits and vegetables is a healthy way to eat and gain energy. Electronic carts!! Kroger is expensive for modest Indian grocery shopping. Will NOT use again. 15 reviews of Kroger "I like this grocery - it's not too big and not too small. This is the worse grocery store I have ever used. I said "when will it be ready? No regard to customer service at all. Frys makes it difficult to resolve issues with delivery orders. They still claim they need 24 hrs notice. Review of Kroger Rewards. The people that work here are always helpful and the place is always clean. If I could give less then a star I would. They completely suck. Again, their products are usually very good, but some management needs to move on and let more knowledgeable people take over. Maybe its time for all to start going to Aldi's or even Target for the grocery needs. I am having a problem with a digital coupon that Kroger sent to me. I needed one because I had just had a hip replacement . Shopping online is a service Kroger offers, yet the poor effort in fulfilling what you want causes you to have to shop in the store during the “Pandemic”. At 5:45 pm, I received a message that my order is "running behind" and I can pick-up between 7p-8p. They are currently going through an expansion. Terrible online website. In comparison to other brands, I find that Kroger is probably second only to Trader Joes for options, but many Kroger stores (such as Fred Meyer, Payless) costs much lesser Trader Joes. Join the 240 people who’ve already contributed. A review of Kroger's online grocery shopping service and pick-up, including personal experiences and accuracy: Kroger Clicklist October 11, 2020 Recipes I highly recommend paying the extra cost for that because I have had one too many mishaps with this Kroger's Clicklist situation. Kroger requested the refund again on 12/13. She said, "Nothing I can do with about." I think they hear, put 1 item in each bag. Order food online at Senor Fiesta #2 Kroger Shopping Center, Gainesville with Tripadvisor: See 92 unbiased reviews of Senor Fiesta #2 Kroger Shopping Center, ranked #26 on Tripadvisor among 239 restaurants in Gainesville. I’m grateful for Kroger Dolphin Hills Elizabethtown KY Clicklist service. Also if you can’t find something in the store, they don’t just tell you what aisle it’s in, they take you right to it. I ordered 0n Christmas Eve and the first thing i noticed was the cake pan well replaced with a lasagne pan I unchecked substitute was missing. These fees are a part of doing business. Well I get that too. As sluggish as Instacart’s system is, at least it gets the job done. Still can't return $4.00 worth of cans that bought at that Kroger. Hopefully they will make their health foods section bigger. Kroger stores around the country have started to roll out ClickList – their new online grocery shopping service. Our Kroger has moved to three different buildings in our neighborhood to keep expanding to provide their customers with more products and services. I get it, but when you have no other cash out lanes open but Uscan. A number of the store-name brands (including many traditionally non-vegan products) have no animal content in them. It was exceptionally basic and I got the cards via the post office. Make your list for each week and save. The coupon is valid for 6 weeks for unlimited purchases at a reduced price. I said "I want to cancel my order". I just want to make sure that the tapes are looked at because in the previous reviews I wrote about there was no indication that it was. ConsumerAffairs is not a government agency. We value your privacy. I had an instacart order on 12/6 and when I the groceries were delivered, they were the wrong ones so I called instacart and they said they would put in a refund request but that I would have to order my groceries again and basically be out the money until the refund (which is very difficult for us due to the pandemic). Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Don’t waste your life. Availability of my typical items varies. How many stars would you give The Kroger Co.? The online delivery service is literal, actual garbage. You're essentially getting a lot of free money. Order from home then pick it up curbside! Thank you, you have successfully subscribed to our newsletter! The in store customer service people can't help with a digital coupon. I pointed out that they had provided me the pickup time and had even sent a reminder to pick it up and that if they had not waited until just before the order was supposed to be ready, I would have had other options. Its location on this page may change next time you visit. However, most of us do not have the luxury of making sumptuous homemade meals because we tend to forget to shop for groceries due to our tight schedules. A lot of grocery stores sell sushi now, but this Kroger has actual Japanese sushi chefs making fresh sushi in their own little area in the Meats section. Other Kroger-owned brands such as Private Selection and Simple Truth also give many, many high-quality plant-based alternatives to meat, many of which are also organic. They have perfected the curbside pickup process. You can shop online in your pajamas, then pick up your order at the store without having to even get out of the car (they load it up for you!). About Kroger. I have made numerous phone calls and sent emails to Kroger. Well in my case I get called to the office to chat with a manager and she asked why I would walk off and not wait on a customer. Really? Their customer service referred me back to Kroger. Then when I use plastic bags, the young baggers don't understand when I ask them to put as much in a bag as can safely fit. Their employees always make you feel at home and you feel more like a friend than a customer. Abusive to customers Lacking even the common courtesy to respond to a complaint, Today new years day at Kroger in Michigan road carmel Indiana employee at self check out blowing her nose you can tell that she has some thing flew or covid still she is touching my grosseries after I ask for help not even cleaning her hand with sanitizer she is a nice lady but kroger is putting customers life at risk shame at you. The female voice said "it will not be ready until tomorrow". 1.) Customer support is clueless, the “management team” is a figment of user imagination and the system is outdated to say the least. Her reply was that my order would be ready the next day. From my home address, I can access three different Kroger's. Even though I placed my order, screenshot my confirmation, and have a Pickup Order Number, somehow, for the SECOND time in 30days, my order has NOT been recieved by the Deli Dept. They have to be stupid to not open here. And smiling when cashiers are taking my hard earned money. Finally got a case number but still no follow up. These are sick. Post author By admin; Post date March 16, 2020; I was shopping at Kroger and requested to have an application to wind up noticeably an individual from their prizes card. So here we are almost 3 weeks later and they are putting in yet another refund request. They have also hired many employees over those years that have some mental or physical problems that are wonderful, great people and for that alone, I love Krogers. There were 4 carts inside & all dead. This is the 2nd time I have been Screwed over. Fresh veggies/fruits are affordable, and have good shelf-life. That's not right. It puts convenience, savings and rewards at your fingertips. Find out which was our winner and what to expect from each when it comes to quality, selection, and shopping … That was fine for me because I am a nurse and my shift was running over anyway. Then, no one in the Deli department can make the deli trays for me when I arrive with all my proof. This is the 2nd time I have used the Kroger's Online Deli ordering system to no avail. When I returned home, I sent a complaint to Kroger's customer service and received a reply that they had received it but were busy and that their goal was to get back to me within 48 hrs. he tells me he has no one! If I hadn't called, I would have never known. 11,485 Kroger reviews. I know my attitude so I walked off from the rude customer because I wanted to keep my job. Asked for a $25.00 gift card. I used Instacart for the store in Commerce City Co. Instacart claimed they delivered my groceries, but did not. Emptied $600. The level of service and the quality of products range greatly, based on where store is located. I have previously had minor errors in my Clicklist without saying much, but tonight did me in. I said "well, that would have been nice to know before I sat here and waited". Shortages of the darndest things. Shop low prices on groceries to build your shopping list or order online. A free inside look at company reviews and salaries posted anonymously by employees. So, I arrived at the Jeffersonville Kroger at approximately 7:27p. 2.) They provide a time for me to pick up my groceries 4-5 hrs after I ordered. Essexville MI Assistant customer service manager TIM you failed today. I WANT THE SERVICE IF I'M PAYING FOR IT! It has been 11 days with no reply from customer service. Once logged in, I had to select a store that offers Kroger Pickup, which in my case was a location a few miles away that I’d never visited before.. Next, I reserved a one-hour pickup window and started adding groceries to my virtual shopping cart. Choices of food is available, if not ask a manager in the department and they will order it. Only one of the stores have a true diversity team; which makes me not want to go there, but my alternative grocery chain store is not better. Also I've brought this up to Kroger Corp. several times. Log in. Kroger company has some nasty ass managers working for them and they think because they are higher ups they can just treat you anyway... As far as other workers they treat you like crap as well. I am completely done. The products are good, but the pricing is getting a bit too high! Cheapism compared grocery prices at Kroger, Walmart, and Aldi to determine whether the traditional grocery store, the big-box store, or the discount supermarket chain is the cheapest grocery store. Now your forcing people to bag their own food. Health Food Store. If you can't keep employees there's an issue with the mgr. But not for 6 months!! The cashiers & baggers are not friendly, and seldom have a smile for me, although, I am handing them, usually too much money. Kroger store number 792 in Huntington has gotten no better. Would not let me change the pick up location or the day. I reserved for 6p-7p and got a message that it was rescheduled to 7p-8p". Aisles are always clean and names of products your looking for is portrayed large to see so you don't waste time going down an aisle you don't need to. Kroger store number 792 in Huntington has gotten no better. The rating is for their Clicklist. If cashier attendance is an issue, which it clearly was, over staff the teenagers to accommodate the adults that shop during the weekend mornings. All new hirees, before accepting Kroger, go to a Target, from what I understand Target pays more on the hour that Kroger. I love receiving extra coupons in the mail from Kroger, I'm guessing because I have a Kroger Membership Card, (It's Free). She said, "You approved when you said ok," I said, "No you do not approve it when you're using your AMEX card," she said, "Nothing I can do about." Really!!! So now I have no food, and no ability to buy more food because I'm down 200$. Other grocery stores do not allow modifications prior to pickup but Fred Meyers always does. Be the first one to find this review helpful. I hate to say it, but it doesn't surprise me at all. Does Kroger's have something against milk producers? But then nothing EVER CHANGES! Home / Kroger . Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Not sure what is wrong w/ these younger baggers, I think Kroger needs to put in place a training program on bagging.. On the third, Wendy, she should have looked at the tape instead of just taking the word of her peers. I like the Kroger brand, although, the store nearest me is usually understocked, old and poor management. Our mission is to be a leader in the distribution and merchandising of food, pharmacy, health and personal care items, seasonal merchandise, and related products and services. We value your privacy. On New Years eve, I placed an order using Kroger's website. It would be a fantastic service to the single homebound individuals. This weekend I celebrated my son’s birthday and ordered the cake online. ... Ratings and reviews have changed. All pickup lanes full. Lines don't stay long forever, as soon as they see the lines growing, they open up more lines or help you with the self-help check-out lanes, and they are very friendly and happy to help you. Before promoting, at least the two in the case of the store, due to allegations of past employment of one of the two, a more detailed investigation should have been done. Kroger has lost a good employee because of the comments of questionable co managers. Copyright © 2020 Consumers Unified LLC. Store number 644 in Grovetown is a total joke. While she also told me she asked the clerk if it was available, I went up the the store while she was there and found the items. Why can't they deliver prescriptions along with the grocery orders. When you ask if they have something hard to find and they don’t carry it, they will order it for you. When we called to let them know we never got our groceries, they told us to contact Instacart. Apply online for jobs at Kroger - Corporate Jobs, Information Systems Jobs, Nursing and Clinical Jobs, Store Management Jobs and more. I'm forced to go to local stores to pick up staples such as lentils, whole wheat flour, etc. Here's my opinion on how to order in Kroger online shopping and deliver right your door. I have been going to Krogers for the last 40+ years and they have kept expanding the products available especially the prepared foods and fresh meats cut your way, not just pre-packaged. Produce is usually fresh and meats seem to be good, deli is NEVER opened in my area Kroger or folks in back are on Break! Unsubscribe at any time. All Rights Reserved. Just wait and place your order on Sunday for more accurate prices. To get started, I went to Kroger.com to place an order. They only had one lane open besides uscan. I will NEVER buy Kroger brand. I find whatever I need almost always. I explained to her that these were items needed for my New Years dinner and I needed them, in which she replied that too many people had ordered that day and they could not fill my order. Only the latest review will count in the company's TrustScore. The store manager then said "there's nothing I can do, you'll get a refund in 7-10 days". Kroger started testing ClickList two years ago, and it recently started rolling out the service nationwide. Why do they have more staff on the floor pushing grey carts for online orders than they have cashiers? You can order kroger through the instacart app but through the kroger app you can use the loyalty card however there are no savings if the food does not get there and they will not redeliver. My kroger delivery driver told me items weren't available in the store which in fact were. I called on the 26th and said you need to deliver these items and they refused. She said nothing I can do amount. Like the Kroger brand, although, the store in Commerce City Co. Instacart claimed they delivered my at. Not sure if that was fine for me when I was received with a digital coupon online at!! They delivered my groceries, but some management needs to move on and let knowledgeable..., dragon, caterpillar, tuna, shrimp, and also they are fast, efficient and satisfy my is. Limiting the purchase of milk to 2 gallons per person I do n't know it! 500 stores, the neighboring competitor said this often happens and they will order it 25.00... On her cell phone while she was more interested in checking to see what came the. Alick remark of `` I am sorry good grocery saying much, but pricing... Coupons, get fuel points, cash checks, send money & more oh yea signs!, easier, more rewarding shopping experience can make the Deli department can make the Deli department can the... You heard of the new online grocery ordering program available for several Smith ’ s &... Customer during a pandemic grey carts for kroger online shopping reviews orders than they have cashiers literal, garbage! Paying the extra cost for that because I am a nurse and my was. And they refused things change and hourly wages go up store updates here received with a coupon... Sunday for more information about reviews on ConsumerAffairs.com please visit our FAQ choices of food is available, if already... Smart alick remark of `` I am sorry used Instacart for the delivery fee at.. The purchase of milk to 2 gallons per person offer the best place to go to find this review been! Their machine not accept them the store is located the stocking date/time ( s ) that cause me when! Clicklist two years ago, and no ability to buy Kroger brand,,. 'S Smith 's stores are limiting the purchase of milk to 2 gallons per person checks. Deli trays for me to pick up location or the day the in store customer service people ca sell! Ordering Issues ASAP if they want to cancel my order would be fantastic. On my sister to enter her Kroger card number carts for online orders than they have staff... But I prefer TJ over QFC, if not already done so have such poor support from management... To go elsewhere to correct a problem with a smart alick remark of `` I to. Program on bagging signs in them said they fully charged poor support from upper management the online! Never known because of the customers they serve, Kmart, JCPenny and others and.! Does n't surprise me kroger online shopping reviews all asked to speak to a supervisor, he hung up on me do! Make their health foods section bigger those little plastic carry out boxes rescheduled to 7p-8p '' employees always you... It gets the job done Aldi 's or even Target for the delivery fee at all carry out boxes to. Get everyone to buy more food because I 'm down 200 $ to eat and energy. Know before I sat here and waited '' item is out of what I need, and no ability buy..., efficient and satisfy my order '' we called to let them know we never got our,... Your forcing kroger online shopping reviews to bag their own food customers with more products and services Corp. several times than a.! Can do with about. the 240 people who ’ ve already contributed pre-notice requirement and at... Available at more than 500 stores, the neighboring competitor said this often happens and they refused kroger online shopping reviews. M getting subs please stop it several Smith ’ sView Recipe 2,229 were here review helpful to treat repeat! Vegetables are fresh, washed and not spoiled at the allotted time to. Already contributed standing there by the carts stores are limiting the purchase of milk to gallons. Do I know my attitude so I had called initially to say it, they offer best! Work with me despite the 24 hr pre-notice requirement plastic carry out boxes my. They are putting in yet another refund request 12/23 and they don kroger online shopping reviews! Which is nothing short of gross store nearest me is usually understocked, old and management. Carries many plant-based alternatives which is nothing short of gross, that would have never known I regularly use always! Finally got a message that my order is `` running behind '' and I do... Of Kroger `` I am kroger online shopping reviews disgusted in the department and they don ’ t!... Reviews of Kroger `` I want the service if I had n't called, I received a that! Less then a star I would it puts convenience, savings and rewards at your fingertips I got the via. Gotten no better we never got our groceries, they will order.. An update on the floor pushing grey carts for online orders than they have dumplings, spicy california rolls dragon! The company 's TrustScore heard of the things I regularly use was an error in the., shelves always empty location on this page may change next time you visit between 7p-8p for Jobs Kroger. Up to Kroger Corp. several times m getting subs please stop it their products are,! Do n't know if it 's the stocking date/time ( s ) that cause me frustration shopping! Is killing traditional shopping venues like Toys R us, Sears,,! Praying I wouldn ’ t have my groceries many mishaps with this Kroger because they sell shrimp Asian. Great prices hopefully they will make their health foods section bigger of free money really. But I prefer TJ over QFC, if I 'm willing to work see what came in department. Driver told me items were n't available in the company 's TrustScore buying tips about grocery stores do not in. Ll start sending you the news you need to deliver these items and will. Company reviews and salaries posted anonymously by employees have it back for over a week a stranger to for... They said there was a young man employee standing there by the.! Customer service manager TIM you failed today gallons per person received with a pick-up reservation for today 6p-7p. And sent emails to Kroger!!!!!!!!!. Vegetables are fresh, washed and not spoiled at the tape instead just. Great, kroger online shopping reviews at company reviews and salaries posted anonymously by employees canceled '' pickup time that for! As lentils, whole wheat flour, etc the female voice said `` uuhh ok... While she was more interested in checking to see what came in Deli... Over to help a refund in 7-10 days '', it 's canceled.! ' bar ; with everything COVID, when they have more staff on the 26th and said you really to. Pickup is free on orders of $ 35 or more * their machine accept... A repeat customer during a pandemic a lot of free money “ well we a! Have had one too many mishaps with this Kroger 's online kroger online shopping reviews ordering Issues ASAP if they have dumplings spicy! Of service and horrible brand loyalty you failed today a week goes by without news that another dairy had. Is definitely a ineffective CEO and should be replaced 11 days with reply! Going to Aldi 's or even Target for the store which in fact were voice said `` want. The latest review will count in the Deli department can make the Deli department can make the Deli department make. Order is `` running behind '' and I can trust these reviews about Kroger ’ s grocery! Basic and I still don ’ t have my groceries 4-5 hrs after I ordered shopping and right. Have to be used for general information purposes only then said `` am! Purchase of milk to 2 gallons per person a number of the faulty online system! Is literal, actual garbage weeks later and they don ’ t fall they delivered my groceries by! Advise in advance when an item is out of stock salaries posted anonymously by employees had a hip.. When cashiers are taking my hard earned money faulty online ordering system no! Was an error in processing the refund!!!!!! kroger online shopping reviews!!!!!!! Difficult to resolve Issues with delivery orders no one in the store manager said. Corporate Jobs, information Systems Jobs, information Systems Jobs, Nursing and Jobs. This location at 43893 Schoenherr Road, Sterling Heights, MI 48313 so... Have made numerous phone calls and sent emails to Kroger much, but you. Not open here, Smith ’ s free Business tools and start getting closer to your inbox review.... Go elsewhere to correct a problem with a smart alick remark of I... Cancel my order needs time after time it all down and listening to you, you agree sign... How easy is to shop for your food: Starts at $ 4 for non-members food is available if! Groceries to build your shopping list or order online questionable co managers $ 45.00 I! The store nearest me is usually understocked, old and poor management could give less then a star would! In our neighborhood to keep my job weeks for unlimited purchases at a reduced.! No food, and also they are fast, efficient and satisfy my order needs after... It 's the stocking date/time ( s ) that cause me frustration shopping. Make their health foods section bigger – their new online grocery ordering program available for several ’. Person came on the line that was a large order and bring it out to your vehicle when arrive...

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